Last Updated: January 2025
1. Information We Collect
We collect information in two ways:
Information You Provide to Us: This includes personal data you voluntarily provide when you fill out a contact form, book a briefing, or subscribe to our updates. This may include your name, email address, phone number, company name, and any other information you choose to provide.
Information We Collect Automatically: When you browse our website, we may collect certain information automatically from your device. This can include your IP address, browser type, operating system, referring URLs, and information about how you interact with our site, collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for several purposes:
- To Respond to You: To answer your inquiries and provide you with the information you request.
- To Improve Our Website: To understand how visitors use our site so we can enhance the user experience and improve our content.
- For Marketing and Communications: To send you updates or marketing materials that we believe may be of interest to you, where permitted by law. You can opt-out of these communications at any time.
- To Maintain Security: To protect our website and systems from fraudulent or malicious activity.
3. How We Share Your Information
We do not sell your personal data. We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, analytics, and marketing automation. We may also share information with our strategic partners, such as Adaptovate, for the purpose of scheduling joint discovery sessions you have requested. We require all third parties to respect the security of your data and to treat it in accordance with the law.
4. Data Security
We have implemented appropriate administrative, technical, and physical security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access, update, or delete the information we have on you.
- The right to object to our processing of your personal information.
- The right to request that we restrict the processing of your personal information.
- The right to data portability.
To exercise any of these rights, please contact us at privacy@9space.com.au.
6. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@9space.com.au
- By mail: 9Space Pty Ltd, Sydney, Australia